Privacy Policy

Information We Collect

We collect personal information you provide directly when you book a studio, create an account, or contact our concierge. This includes name, email address, phone number, payment details, and booking preferences. We also collect non-personal data such as browser type, IP address, and usage analytics through cookies.

How We Use Your Information

Your information is used to process reservations, deliver tailored studio experiences, send booking confirmations, and improve our services. We never sell your personal data. Anonymized analytics help us maintain the quiet excellence expected at Hallento Studio Reserve.

Cookies and Tracking

We use essential cookies for site functionality and analytics cookies to understand visitor behavior. You may manage preferences through your browser settings. Our site also respects Do Not Track signals where supported.

Data Security

All data transmissions use TLS encryption. Payment information is processed through PCI-DSS compliant providers. We retain booking records for seven years to comply with tax and legal obligations.

Your Rights

You may request access, correction, or deletion of your personal data by emailing [email protected]. We respond to all verified requests within 30 days. You can also withdraw consent for marketing communications at any time.

Third-Party Sharing

We only share data with trusted partners necessary for fulfilling your booking, such as secure payment processors and calendar synchronization services. All partners are bound by strict confidentiality agreements.